Legal Access And Wallet Conditions
Our Legal position starts with jurisdiction: access is available where local law permits, and eligibility depends on local law. You must use accurate account details, keep your phone verification available, and avoid opening accounts for another person. Legal terms also apply when a DANA, OVO, GoPay
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or QRIS transaction is matched to your account record. A payment may need a status check before the cashier reflects it, while bank transfer and virtual account references must remain linked to the correct account. We may request clarification when account ownership, payment ownership or access
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eligibility is unclear. If a rule changes, we will place the applicable wording on this Legal page and keep the effective date visible. In Surabaya or elsewhere in Indonesia, the same jurisdiction wording applies; local access is never treated as permission beyond the law that applies
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to you.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.